Refunds and Return Policy for Health Is Wealth Supplements

Effective Date: 15th August 2024

At Health Is Wealth Supplements, we are committed to your satisfaction. If for any reason you are not completely satisfied with your subscription-based purchase, we offer a 90-day money-back guarantee. Please review the following policy to understand your rights and the steps involved in returning a product.

1. 90-Day Money-Back Guarantee

• We stand behind the quality of our products. If you are not satisfied with your subscription-based purchase, you can return the product within 90 days of the delivery date for a full refund.
• This guarantee applies to all subscription-based products purchased directly from Health Is Wealth Supplements.

2. Eligibility for Returns

• To be eligible for a return, the product must be a subscription-based purchase in its original packaging, and unused or partially used.
• You may return opened products as well, as long as the product is not completely consumed.
• Proof of purchase (e.g., order confirmation, receipt) is required to process your return.

3. How to Initiate a Return

• To initiate a return, please contact our Customer Service team at [email protected] within 90 days of receiving your order.
• Please provide your order number, details of the product you wish to return, and the reason for the return.
• Our Customer Service team will provide you with return instructions and a Return Merchandise Authorization (RMA) number.

4. Return Shipping

• You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

5. Refund Process

• Once we receive your returned product and confirm that it meets the eligibility criteria, we will process your refund.
• Refunds will be issued to the original payment method within 5-7 business days of receiving the returned product.
• Please note that shipping costs are non-refundable unless the return is due to our error.

6. Exchanges

• If you would like to exchange a product for a different item, please follow the return process outlined above. Once your return is processed, you can place a new order for the desired product.

7. Damaged or Defective Products

• If you receive a damaged or defective product, please contact us at [email protected] immediately. We will arrange for a replacement or refund, including covering any return shipping costs.

8. Non-Returnable Items

• Gift cards and downloadable products are non-returnable and non-refundable.
• Products purchased through third-party retailers are subject to the return policies of those retailers and cannot be returned to Health Is Wealth Supplements directly.

9. Contact Us

• If you have any questions about our Refunds and Return Policy, or if you need assistance with your return, please contact our Customer Service team at [email protected]

Thank you for choosing Health Is Wealth Supplements. Your satisfaction is our top priority, and we are here to ensure that you have a positive experience with our products.